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Windows laptop troubleshooting

Choose the issue you’re seeing. Start with simple checks and decide what to do next.

18 guides

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Won't Turn On (Dead)

Laptop is completely unresponsive. No lights, no fan spin, nothing happens when power button is pressed.

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Charging & Battery

Plugged in but not charging, battery drains fast, or stuck at a percentage.

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Black Screen (No Display)

Power light is on, fans might spin, but screen remains completely black.

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Stuck Booting

Laptop turns on but stuck on logo, spinning dots, or restarts endless.

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Automatic Repair Loop

Stuck in 'Preparing Automatic Repair' or 'Diagnosing your PC' loop.

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Blue Screen (BSOD)

Laptop crashes to a blue screen with a sad face :( and error code.

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Freezing / Crashing

Laptop locks up, mouse stops moving, or restarts without warning.

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Extremely Slow

Laptop is sluggish, takes forever to open apps, or boots very slowly.

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Overheating & Noise

Laptop gets hot to the touch or fans run at max speed constantly.

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Storage & Space

Low disk space, drive not detected, or clicking sounds.

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Internet & Wi-Fi

Can't connect to Wi-Fi, option missing, or slow speeds.

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Bluetooth Issues

Can't connect headphones, mouse, or Bluetooth option is missing.

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Keyboard & Trackpad

Keys not typing, ghost touches, or trackpad frozen.

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Software Conflicts

Popups, strange behavior, or errors caused by 3rd party apps.

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Gaming Performance & FPS

Low FPS, stuttering, or games crashing on your gaming laptop.

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Overheating & Fan Noise

Laptop gets extremely hot, fans scream, or it shuts down during games.

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GPU / Hybrid Graphics

Games running on wrong GPU, Optimus/MUX switch issues, or GPU missing.

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Launchers & Overlays

Issues with Steam, Epic, Afterburner, or Discord overlays crashing games.

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